Question 1

What is MenuBooklet?

Accepted Answer

MenuBooklet turns your restaurant menu into a beautiful digital one that guests open by scanning a QR code — with photos, multiple languages, dietary badges, and optional ordering. You get your own web address (yourname.menubooklet.com) and can update your menu, prices, and availability anytime in seconds.

Question 2

How long does setup take?

Accepted Answer

Most restaurants are live in about 5 minutes. Add your restaurant details, build your menu (or import/scan an existing one), and start sharing your QR code.

Question 3

Do I need any technical or design skills?

Accepted Answer

No. Everything is done in a simple dashboard — there's no coding, design, or hosting knowledge required.

Question 4

What web address do I get?

Accepted Answer

Every restaurant gets a free subdomain like yourname.menubooklet.com, ready to print on QR codes and share. You can also connect your own custom domain on higher plans.

Question 5

Can I try it before paying?

Accepted Answer

Yes — every account starts with a 14-day free trial of the full experience, and no credit card is required.

Question 6

How do I add items and categories?

Accepted Answer

In the Menu section of your dashboard you add categories (like Starters or Mains) and items with names, prices, and descriptions — as many as you like.

Question 7

Can I add photos to my dishes?

Accepted Answer

Yes. Upload a photo to any item and we automatically optimize it for fast loading. AI photo enhancement is coming soon.

Question 8

Can I show dietary and tax information?

Accepted Answer

Yes — high-visibility badges for Veg, Non-Veg, Vegan, and Gluten-Free, plus optional calorie counts and VAT/tax details.

Question 9

Can my menu change by time of day?

Accepted Answer

Yes. Set items or categories to appear only during certain hours or dates, so breakfast automatically switches to lunch, or a happy-hour menu appears on schedule — no manual work.

Question 10

Can I hide items that are out of stock?

Accepted Answer

Yes — toggle any item off instantly and it disappears from the live menu, without deleting it. Toggle it back on when it returns.

Question 11

Can I import my existing menu?

Accepted Answer

Yes, two ways: export a spreadsheet, fill it in, and upload it back; or scan a PDF or photo of your printed menu and our AI reads it into an editable draft you review before publishing.

Question 12

How many languages are supported?

Accepted Answer

20+, including Arabic, English, Hindi, Malayalam, Turkish and more. Guests can switch language right on your menu.

Question 13

How does translation work?

Accepted Answer

You can add your translations for every language you enable, and edit them any time. One-click AI translation is coming soon.

Question 14

Can I show prices in multiple currencies?

Accepted Answer

Yes — display your menu in more than one currency for international guests. Available as a Growth feature.

Question 15

How do QR codes work?

Accepted Answer

We generate QR codes for your restaurant. Print them for tables, windows, or takeaway, and guests scan to open your live menu instantly — with no app to download.

Question 16

Can guests order from their table?

Accepted Answer

Yes — diners can build an order from your menu and send it straight to your restaurant's WhatsApp, and the order pad lets them tick items and show the total to a waiter. Every WhatsApp order is logged in your dashboard.

Question 17

What is WhatsApp ordering?

Accepted Answer

Guests can build an order from your menu and send it straight to your restaurant's WhatsApp with their details — no app or setup required on their side.

Question 18

Do you charge commission on orders?

Accepted Answer

Never. MenuBooklet is a flat subscription — we take zero commission on your orders or sales.

Question 19

Do diners pay through the menu?

Accepted Answer

Not today — orders reach you over WhatsApp and guests pay you the way they already do, in person or on delivery. In-menu payments are on our roadmap.

Question 20

Do diners pay through the menu?

Accepted Answer

Not today — orders reach you over WhatsApp and guests pay you the way they already do, in person or on delivery. In-menu payments are on our roadmap.

Question 21

What does the AI menu generator do?

Accepted Answer

Coming soon. Type your cuisine (for example, "Indian restaurant") and it will draft complete categories with appetizing dish descriptions for you to edit, approve and publish.

Question 22

How does AI photo enhancement work?

Accepted Answer

Coming soon. One click will remove backgrounds, fix lighting and crop your dish photos so every item looks its best — no photographer needed.

Question 23

Can I manage multiple branches?

Accepted Answer

Yes — run many locations under one account, each with its own menu, prices, and opening hours. Available on Enterprise / multi-branch.

Question 24

Can I add team members?

Accepted Answer

Yes — invite staff and assign roles with different permission levels, so each person sees only what they need.

Question 25

Can I use my own custom domain?

Accepted Answer

Yes — connect a custom domain such as menu.yourrestaurant.com on higher plans, in addition to your free subdomain.

Question 26

Can I customize the look and feel?

Accepted Answer

Yes — choose themes, colors, and a cover image to match your brand. Advanced theme controls and white-label branding are available on higher plans.

Question 27

What plans do you offer?

Accepted Answer

Starter, Business, and Enterprise — plus an à-la-carte marketplace so you can switch on individual features from a few dollars a month. See the Pricing page for current prices in your currency.

Question 28

What's included in the free trial?

Accepted Answer

The full Business experience for 14 days, so you can test every feature before choosing a plan. No credit card required.

Question 29

Can I buy just one feature instead of upgrading?

Accepted Answer

Yes — add any single feature (extra languages, multi-currency, WhatsApp ordering, custom domain, and more) à la carte to any plan. Features already in your bundle simply show as "included."

Question 30

How am I billed?

Accepted Answer

Plans are billed in advance, monthly or annually (annual saves). You can change or cancel anytime from your dashboard.

Question 31

How do I upgrade or downgrade?

Accepted Answer

Any time from your billing settings — changes take effect with fair proration, so you only pay for what you use.

Question 32

What's your refund policy?

Accepted Answer

We offer a 14-day money-back guarantee on your first charge. See our Refund Policy for full details.

Question 33

How do I cancel?

Accepted Answer

Cancel any time from your dashboard. Your plan stays active until the end of the period you've already paid for.

Question 34

What analytics do I get?

Accepted Answer

See menu views, popular items, visitor trends, and more — basic analytics on every plan, with full analytics available as a feature.

Question 35

Can customers leave reviews?

Accepted Answer

Yes — collect and display guest reviews on your menu to build trust (feature-dependent).

Question 36

Is my data secure?

Accepted Answer

Yes. Data is encrypted in transit over HTTPS, passwords are securely hashed, and every restaurant's data is strictly isolated from every other tenant.

Question 37

Who owns my menu content?

Accepted Answer

You do. Your menus, photos, and content are always yours — you can export or delete them at any time.

Question 38

How do I reset my password?

Accepted Answer

Click “Forgot password” on the sign-in page and we'll email you a secure reset link.

Question 39

How do I get help?

Accepted Answer

Email support@menubooklet.com, browse the Help Center, or open a support ticket right from inside your dashboard so your account details come with it.

Frequently asked questions

Getting started

Building your menu

Languages & currency

QR codes & ordering

AI features

Branches & team

Domain & branding

Plans, billing & trial

Analytics & reviews

Account, data & security

Support

Still have questions?