Tips, stock counts, table service and ordering ahead

Updated 6 August 2026

Four things that live on the order, and one that lives on the item.

Tips If you take WhatsApp orders, customers see tip buttons above the total — 10%, 15%, 20%, or their own amount. The tip is worked out on the food, before any discount or gift card, because tipping a percentage of a discounted bill would quietly shrink the tip just because you ran a promotion.

MenuBooklet does not charge it. The tip comes through on the order message and is recorded beside the total, never inside it, so your takings still show what was food and what was a tip. You collect it with the bill.

Ordering ahead When you take bookings, customers can also order for later — they pick "For later" and choose a day and time. The same notice period and how-far-ahead you set for bookings applies here, so a kitchen that needs two hours for a table gets two hours for a cake. Nobody has to set it twice.

Stock counts Every item has a "Stock left" box. Leave it blank and nothing is counted, which is right for almost everything — you do not want to count rice. Fill it in and orders bring it down; at zero the item marks itself sold out on your menu.

It only ever marks sold out, never available. An item you switched off by hand stays off until you switch it back on: "we ran out" and "we're not selling this today" are different things and you say both.

Table service Turn on the waiter call and a "Call a waiter" entry appears behind the More button on your menu. A diner taps it, picks their table and what they need, and staff get a notification. Open calls appear under Table service, longest wait first, with how long each table has been waiting. Tap a call when you've been over.

There is a limit of three calls a minute from one device — enough for a table pressing again because nobody came, not enough to buzz a kitchen into ignoring the notifications entirely.

Message on a cake An option group can be a box the customer types in instead of a list to choose from. Add a group, tick "Let the customer type an answer", and name it — "Message on cake", "Engraving", "Name for the place card". Whatever they type comes through with the order, and two cakes with different messages stay two separate lines.

360° photos An item can carry a set of photographs taken around it on a turntable. When it does, the enlarged view lets a customer drag to turn the dish around instead of showing a still.

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